The Athens Alzheimer Association, with the support of the Greek Ministry of Health, Region of Attica and Hellenic Inter-Municipal Network of Healthy Cities (EDDYPPY), has developed the Greek Helpline for Dementia 1102. The Helpline is staffed by specialised counsellors, neurologists, psychiatrists, psychologists and social workers, who provide immediate information, guidance, advice and liaise with dementia services.
The Helpline serves:
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people with memory problems
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caregivers – family & friends of people with dementia
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the general public
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healthcare professionals.
The services provided by the Helpline are:
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information on dementia and prevention strategies
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information on available services and programmes for people with dementia and their carers
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practical care tips for carers of people with dementia
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guidance for crisis management
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liaising with Alzheimer's organisations operating in Greece
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networking with the dementia consulting centres that operate in collaboration with EDDYPPY (National Inter-Municipal Network of Healthy Cities - Health Promotion) all over Greece
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information about dementia issues for healthcare professionals
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information about memory clinics, municipal social services, insurance organisations, care units, dementia day-care centres, private and public hospital departments all over Greece.
Paraskevi Sakka, Chairperson of Alzheimer Athens and of the National Observatory for Dementia stated: “The ongoing COVID-19 pandemic has dramatically increased the need for help and support of people with dementia and their families. Alzheimer Athens created the Helpline 1102 which provides direct and specialised support and liaises with institutions and services for dementia throughout Greece. Our goal is for every person with dementia and every carer in Greece, wherever they might live, to be properly supported and informed".
Helpline 1102 operates Monday to Friday 9:00-19:00. Alternatively, users can communicate via live webchat or send an email to 1102@alzheimerathens.gr and the specialised consultant will contact them as soon as possible. The service is free of charge.
More information on the website www.alzheimerathens.gr
