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Alzheimer’s Society launches Dementia-friendly emergency services guide

Wednesday 18 December 2019

Alzheimer’s Society (UK) has launched the “Dementia friendly emergency services guide”, which sets out best practice for emergency services looking to support and assist people with dementia. In 2017, emergency services across the United Kingdom (UK) made a strategic commitment to become more dementia friendly and support people in their local community affected by dementia. Since 2017, 28 services have signed up to become dementia friendly and the sector now has over 35,300 Dementia Friends. The release of the guide will help support services across the country in meeting this goal. The guide has been created alongside services across the country and with representatives from the National Police Chiefs’ Council, National Fire Chief’s Council and the Association of Ambulance Chief Executives.

The new resource sets out three areas where organisations can collaboratively develop their people, places and policies to support people affected by dementia. All emergency service providers, whether police, fire and rescue, ambulance services, or other services, may find it useful. Jeremy Hughes, Chief Executive of Alzheimer’s Society, said: “There are 850,000 people living with dementia in the UK and this number is increasing. Having emergency services that understand the complexities of dementia and can respond to often distressed and frightened individuals is a lifeline. “Defeating dementia will take a societal response, where individuals, organisations and whole sectors are changing the way they think, talk and act about dementia. I would encourage every other fire, ambulance and police service to take a look at our Dementia Friendly emergency services guide to create even more change.”

To download a copy of the guide visit: