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Alzheimer’s Society supports VisitEngland and VisitScotland to launch Dementia-Friendly Tourism Guide

Monday 25 November 2019

Alzheimer’s Society supported VisitEngland and VisitScotland to launch a new guide to help tourism businesses become more dementia-friendly. The Dementia-Friendly Tourism Guide, launched in partnership with Alzheimer’s Society, supports tourism businesses in accommodating visitors living with dementia through top tips, case studies and signposts to resources. The guide lists the benefits that businesses will experience alongside the huge impact that these can have on the lives of people living with dementia. Improvements do not need to involve significant investment and the guide highlights the small steps businesses can take, organised around the themes of Information, People and Place.

Visitors with dementia face a number of challenges including having the confidence to travel, communicating in noisy environments and becoming disorientated when navigating new places or long routes. By becoming dementia-friendly, a business will be able to help people with dementia live better lives. Employers will also experience many benefits, such as increased revenue and competitive advantage, improved customer service and enhanced reputation. It will also improve seasonal spread as tourists with dementia prefer to travel in quieter periods and will future-proof businesses by tapping into a growth market.

Sally Copley, Director of Policy and Campaigns at Alzheimer’s Society, said:

“Everyone deserves a short break or holiday to relax and recharge. We are delighted to be uniting with VisitEngland and VisitScotland and raising awareness of what’s possible when the right support and adjustments are put in place, so people with dementia can still get out and enjoy life while creating memories with loved ones.

“Until we find a cure, it’s vital that we do everything we can to make sure everyone with dementia can continue to lead full and meaningful lives. VisitEngland and VisitScotland join more than three million Dementia Friends and hundreds of communities and other organisations in making this a reality.”

To download the Dementia-Friendly Tourism Guide go to: